Shipping Costs and Conditions

The following terms and conditions apply:

1. We ship our products, that is books, CDs, and DVDs, worldwide.
2. We can not guarantee a timely delivery. Certain world events, governmental regulations and conditions are beyond our control.
3. The shipping costs quoted below include legally applicable sales tax or value added tax, as applicable.
4. Order processing and shipping facilities are in the United States and in Germany.
5. Point of shipment may vary depending on current shipping rates and timeliness of delivery.

The following applies to deliveries within the following countries:

United States of America

 We offer the choice of shipping by USPS media mail or a $10.60 flat rate priority for all US shipments. The media mail shipping charge is determined during the checkout process by a direct link to USPS, plus a $1 handling fee.

Germany

Shipping cost:
o Up to 500 g          $3.50
o 500 g to 1 kg        $3.80
o 1 kg to 2 kg          $6.30
o 2 kg to 5 kg          $7.40
o Over 5 kg             $8.70

Austria, Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic

Shipping cost:
o Up to 300 g          $6.90
o 300 g to 500 g      $7.80
o 500 g to 800 g      $9.15
o 800 g to 1 kg      $10.05
o 1 kg to 2 kg        $16.59
o 2 kg to 3 kg        $17.67
o 3 kg to 5 kg        $19.88
o Over 5 kg           $25.38

Switzerland, Liechtenstein

Shipping cost:
o Up to 300 g          $8.44
o 300 g to 500 g      $9.93
o 500 g to 800 g    $12.41
o 800 g to 1 kg      $13.40
o 1 kg to 2 kg        $26.81
o 2 kg to 3 kg        $27.91
o 3 kg to 5 kg        $30.11
o Over 5 kg           $35.61

Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, United Kingdom

Shipping cost:
o Up to 300 g           $7.30
o 300 g to 500 g       $8.79
o 500 g to 800 g     $11.26
o 800 g to 1 kg       $12.25
o 1 kg to 2 kg         $15.59
o 2 kg to 3 kg         $17.79
o 3 kg to 5 kg         $19.99
o Over 5 kg             $25.49

Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Shipping cost:
o Up to 300 g          $7.95
o 300 g to 500 g      $9.56
o 500 g to 800 g    $11.97
o 800 g to 1 kg      $13.57
o 1 kg to 2 kg        $17.02
o 2 kg to 3 kg        $18.23
o 3 kg to 5 kg        $20.65
o Over 5 kg            $26.70

Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine, Belarus

Shipping cost:
o Up to 300 g          $9.38
o 300 g to 500 g    $11.69
o 500 g to 800 g    $15.16
o 800 g to 1 kg      $17.47
o 1 kg to 2 kg        $27.03
o 2 kg to 3 kg        $29.67
o 3 kg to 5 kg        $33.85
o Over 5 kg           $44.30

Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Palestinian Territories, Syria, Tunisia, Russia, Turkey

Shipping cost:
o Up to 300 g             $9.45
o 300 g to 500 g      $11.09
o 500 g to 800 g      $14.19
o 800 g to 1 kg        $16.26
o 1 kg to 2 kg          $33.68
o 2 kg to 3 kg          $36.76
o 3 kg to 5 kg          $42.92
o Over 5 kg              $58.32

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, China, Hong Kong, India, Indonesian, Iraq, Iran, Japan, Jordan, Kazakhstan, Kyrgyzstan, Korea, Kuwait, Laos, Macau, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papa – New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

Shipping cost:
o Up to 300 g          $10.56
o 300 g to 500 g      $13.56
o 500 g to 800 g      $18.08
o 800 g to 1 kg        $21.10
o 1 kg to 2 kg          $44.96
o 2 kg to 3 kg          $51.56
o 3 kg to 5 kg          $64.76
o Over 5 kg              $97.54

All other countries not listed above

Shipping cost:
o Up to 300g           $11.06
o 300 g to 500 g      $14.33
o 500 g to 800 g      $19.18
o 800 g to 1 kg        $22.42
o 1 kg to 2 kg          $60.32
o 2 kg to 3 kg          $66.96
o 3 kg to 5 kg          $99.96
o Over 5 kg            $128.56

Supply of digital media, that is products to download:

1. Products to download are digital content which are not supplied on a physical data device and do not incur shipping costs.

2. Products to download become available for downloading following payment or authorization of payment.

3. The link for products to download, that is eBooks or digital free PDFs, is found on the order confirmation email or in the customer’s account under the menu “Downloads,” provided the purchaser has created a user account.

4. Digital media, that is products to download, are not returnable and are not subject to refunds.

Delivery times

1. Unless otherwise specified, delivery in the US and Europe should be within 10 business days following payment.

2. Deliveries to all other countries should be within 14 business days following payment.

3. For multiple orders with differing delivery dates, we will send all the articles in one shipment, when possible, provided no other agreement has been made. The delivery date for the completed order will be the same as that of the article with the longest delivery time.

Shipment of free information

Due to rising postal costs, free shipping on orders for free physical articles (e.g. booklets) is limited to a maximum of 7 articles or 250 grams total weight per customer. Orders exceeding 7 articles or 250 grams weight will include a shipping charge.
There is no limit on the number of free digital articles a customer may download.